Unbelievable!!!!!!!
Because I haven't fitted the bolts until now (4 months from purchase) apparently I cannot receive a refund, my wife had to inform the t@@t that I am her full time carer and thats why I haven't had the chance to work on the car! His attitude was absolutely disgusting and commented about how I have only spent £97 with them so the bolts are 1% of what I have spent and they are a business and also have to make money!!! WTF
My wife also mentioned that I am part of a forum and have recommended them to other members, their response was " well we have never had a customer here mention Richard Fox".....
The advice apparently was to ask what tools I was using to fit the bolts and they find it very odd why I continued to torque the bolts up after the 1st one!!! They also said they are A2 SS (Stainless steel) and have sold 100's with no complaints and even the guy has fitted them himself, so looks like im a sh*t mechanic and better stop continuing to put the Elgrand back together then!!!
Seriously cannot believe this over £1.80, on principal I want to take the a**seholes to the small claims court!!!