- Messages
- 105,084
- Reaction score
- 101,353
- Points
- 10,583
- Location
- Billingham
- First Name
- Karl
- Elgrand
- E50
- Region
- North East
As a note to all, the email address "karl@elgrandoc.uk" is going to be turned off in the coming weeks. All automatic emails sent from the website will be directed to the new email address "team@elgrandoc.uk". If you need to contact me, please use the new email address. Also, if you could all please add the new email address to your contacts / safe list within your email accounts, it will help you to receive messages from us.
The decision behind this is to allow more of the EOC staff access to the email account. This will mean that any queries sent in for password resets etc will be picked up by more than just myself. Hopefully this will mean swifter replies to your queries in the long run, but please allow time for the team members to get set up to receive the emails and we work out a way of managing the mailbox to prevent multiple people all replying to the same emails.
I would also request that you add "store@elgrandoc.uk" to your contacts / safe list in the event that you purchase anything from the shop.
Thank you in advance for your cooperation.
The decision behind this is to allow more of the EOC staff access to the email account. This will mean that any queries sent in for password resets etc will be picked up by more than just myself. Hopefully this will mean swifter replies to your queries in the long run, but please allow time for the team members to get set up to receive the emails and we work out a way of managing the mailbox to prevent multiple people all replying to the same emails.
I would also request that you add "store@elgrandoc.uk" to your contacts / safe list in the event that you purchase anything from the shop.
Thank you in advance for your cooperation.